Simple pricing that grows with your organisation
One affordable monthly fee per active participant. Unlimited staff. Unlimited devices. Secure Australian cloud hosting. AI-powered care documentation included.
Starter
Perfect for sole traders & small providers.
Minimum AU$40 / month
- Care Plans
- Participant Profiles
- Shift Notes
- Progress Notes
- Incident Reports
- Medication Records
- Goal Tracking
- Mia AI Assistant
Professional
Built for growing NDIS providers.
Minimum AU$200 / month
- Everything in Starter
- AI Quarterly Reports
- AI Annual Reports
- Behaviour Support Tools
- Restrictive Practice Monitoring
- Clinical Documentation
- Compliance Dashboard
- Custom Forms
- Digital Signatures
Enterprise
Designed for large providers.
Minimum AU$500 / month
- Everything in Professional
- Custom Branding
- API Access
- HR & Payroll Integrations
- Microsoft Power BI
- Single Sign-On (SSO)
- Dedicated Success Manager
- Premium Onboarding
Transparent pricing at every size
Based on the Starter tier at AU$8 per active participant per month. Volume pricing and enterprise agreements available above 500 participants.
- 5AU$40Minimum
- 10AU$80
- 20AU$200
- 30AU$300
- 50AU$500
- 75AU$750
- 100AU$1,000
- 250AU$2,500
- 500AU$5,000
- 1,000AU$10,000
Every subscription includes everything you need
No per-user licences. No hidden add-ons. Your whole team collaborates without licence anxiety.
Built for healthcare. Designed to scale.
Storage is pooled across your organisation, so every participant contributes to a shared secure pool. Need more? Add extra storage at any time.
Additional Storage
- 100 GBAU$20 / mo
- 500 GBAU$75 / mo
- 1 TBAU$125 / mo
- 5 TBCustom
- LargerContact us
Storage is pooled across your entire organisation and available for all participants.
Storage Fair Use
Each subscription includes pooled secure cloud storage based on the number of active participants. Additional storage is automatically available in affordable blocks to ensure continued performance and reliability. Unlimited staff access, unlimited document uploads, and all core clinical records remain included.
Extend the platform when you need to
Every plan is complete on its own. Add advanced capabilities as your organisation matures.
Why we charge per participant
The value of My Care Companion grows with the people you support — not with the number of staff who need access. Charging per participant matches how providers forecast costs and revenue, encourages you to give every relevant team member access without extra licence fees, keeps pricing simple and transparent, and scales naturally as your organisation grows.
Frequently asked questions
Why do you charge per participant?+
Because your costs should reflect the number of people you support — not the number of staff who need access. Traditional software charges you every time you hire another team member. We don't.
Are staff licences unlimited?+
Yes. Every subscription includes unlimited staff accounts, managers, support workers, mobile devices and optional family or guardian access.
Where is our data stored?+
Secure Australian cloud infrastructure with enterprise-grade encryption, automated backups and disaster recovery.
Can we upgrade anytime?+
Yes. Your pricing automatically scales as your organisation grows — no forced migrations or contract renegotiations.
Is there a lock-in contract?+
No. Flexible month-to-month subscriptions with annual discounts available.